60,000+ lives Changed with GLP-1s

Contact Us
Sign In
Get Started
Get Started

WeightRx Refund, Return & Billing Policy

1. GENERAL POLICY
Due to the nature of telehealth and prescription medications:

  • 6-month and 12-month plans are NON-REFUNDABLE
  • All medications are final sale once shipped

2. BEFORE PROVIDER REVIEW
If you are charged before provider review and:

  • You are not approved

You will receive:

  • Full refund

3. AFTER PROVIDER REVIEW
If provider review is completed:

  • A partial refund may be issued

Less:
Medical consultation cost
Processing fee

4. AFTER MEDICATION SHIPMENT
Once medication is shipped:

  • NO refunds
  • No returns allowed (per pharmacy law)

5. PROCESSING FEE
All eligible refunds are subject to:

  • 5% processing fee

6. SUBSCRIPTION CANCELLATION

  • Must cancel BEFORE next billing date
  • No refunds for current billing period

7. REPLACEMENTS (NOT REFUNDS)
Eligible if reported within 48 hours:

  • Damaged shipment
  • Incorrect medication

8. DISCRETIONARY REFUNDS
WeightRx may issue refunds at its sole discretion.

9. CONTACT
‍[email protected]
‍
‍866-286-4886

60,000+ lives Changed with GP1-S

The same medication clinics charge $1200+ for, without insurance or appointments.

Terms of Use
Florida Bill of Rights
Privacy Policy
Contact Us
Notice To Consumers
Refund Policy
Telehealth Consent

*The assessment made available on the WeightRx website does not create a clinician-patient relationship between the individual completing the assessment and WeightRx. WeightRx is not a provider of medical services. WeightRx acts primarily as a technology platform to connect you with professional clinicians who may be available to provide you with non-emergency care. Such providers include MDI Medical Group, and certain other medical groups (collectively, the "Providers").  The Providers include a network of US-licensed clinicians that adhere to rigorous medical protocols designed for patient safety and have established exclusionary criteria to determine if an individual does not qualify for GLP-1s. Each WeightRx assessment will be reviewed by a clinician who will determine if the individual is eligible for GLP-1 medication and qualifies for a prescription. Provider clinicians retain the decision to prescribe compounded GLP-1s to patients.

Although compounded GLP-1s are produced in facilities that are regulated, the medications are not FDA-approved or evaluated for safety, efficacy, or quality. The decision to use compounded drugs is guided by the licensed clinician's medical judgment, which is informed by a telehealth consultation and medical history.

We encourage all prospective users of compounded medications to speak with their clinician about the specific risks and benefits that may come with the use of compounded medication. WeightRx does not produce compounded medications, and individuals may receive medication that looks different than what is portrayed on the website.

© Copyright 2026 WeightRx, Inc. All Rights Reserved
169 Madison Ave STE 38335 New York, New York 10016